Conversation Between callumruss and Superior

Hello Kenny.
I have asked the security department about your case. There does not seem to be any particular issue with your cashout, your transaction has suffered a delay because of the recent holidays.
Unfortunately this has affected you as well as other players, but everyone has been properly informed about this delay and kindly asked for patience while the processes catch up.
Unless there is a problem with your documents, your withdrawal will be processing as soon as possible.
I apologize for the inconvenience and hope your payment is processed very soon.
Thank you.

Winny I. Slots
Superior Casino Host

hi at superior, my account id is kennyruss - currently experiencing withdrawal issues at your casino, despite sending in security docs 6 days, unable to get an update on my withdrawal.. customer support just say someone will email me.... cmon 6 days in the loop.... can u help
thanks

kenny