Conversation Between betway support and skyestar40

AndreaG: Unfortunately, there is none, and I am unable to extend the offer. You are free to email our support and an escalation will be sent on your query on your behalf .


Well not to even look into the matter as why i got the letter 2 weeks late (and i get a lot from mc that are never to late)and first ever free bonus from your casino that i deposit to quite a bit.Great Help.Thanks

Hi Casino representative

Its been 22 days for your last log in.I don't think this is good for a casino that is Accredited.


Debra Russell

Hi

Sorry but a letter 2 weeks later is not great.

Kind Regards
Debra Russell

casino ID skyestar40

sorry i have sent you my chat,rather than explain it all again.



ID skyestar40






debra: Hi i just got a letter in my mail today for 50 free spins and 100% bonus

debra: but it said to log into www.betway.com/hearts

debra: and that said finished on the 19 of feb




AndreaG: Please hold one moment

debra: ok thanks



debra: ok

AndreaG: Unfortuantely that has expired,


debra: well im sorry but why did i just get the letter today







AndreaG: Please hold one moment




debra: ok

AndreaG: Unfortunately we are unable to extend this offer to you as it is done automatically,

debra: ok but do you have a rep on casinomeister





AndreaG: Unfortunately, there is none, and I am unable to extend the offer. You are free to email our support and an escalation will be sent on your query on your behalf