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Ian , i have had an most unprofessional chat session with GERARD . As a goldvipmember of the casino i wish not to be handled like this person did. By not reading the questions and disconnect the chat without an descent answer. I am highly irritated and Please Reply
greetings eric

LOL what a joke 3 month and still no answer stay away from BETFRED !

Hi Ian I have tried to get in touch now regarding my issues since april and see that you were here 4 days ago but still no reply, yet when i contact support i am finding them most unhelpful now also. I have asked for a manager several times and still no reply to me, What is happening Ian? I am betting mostly elsewhere as i feel like Betfred with all of there changes are not taking the customer(me) seriously and if they are the bonus king how is it that i have not been receiving any at all due to an error made by Betfred? Please contact me as this is my last attempt to stay a betfred customer.

Still no contact from the rep here....what is happening please? you were normally reliable but for some reason for over a month i have had problems and received no contact?

Ian please can you have a look into the email i sent to Betfred as i have been in touch for ages now and am getting nowhere and my last and final step is to close up and PAB on here as it is bad that a customer who was loyal til this began and who...to be fair has always been treated perfect up til this time is left to feel this way.

Hi everyone, thanks for visiting.

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Thanks, Ian.