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30th June 2009 01:05 PM - permalink
suzy1975

Hi Ian I have tried to get in touch now regarding my issues since april and see that you were here 4 days ago but still no reply, yet when i contact support i am finding them most unhelpful now also. I have asked for a manager several times and still no reply to me, What is happening Ian? I am betting mostly elsewhere as i feel like Betfred with all of there changes are not taking the customer(me) seriously and if they are the bonus king how is it that i have not been receiving any at all due to an error made by Betfred? Please contact me as this is my last attempt to stay a betfred customer.
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17th June 2009 08:09 PM - permalink
suzy1975

Still no contact from the rep here....what is happening please? you were normally reliable but for some reason for over a month i have had problems and received no contact?
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3rd June 2009 05:06 PM - permalink
suzy1975

Ian please can you have a look into the email i sent to Betfred as i have been in touch for ages now and am getting nowhere and my last and final step is to close up and PAB on here as it is bad that a customer who was loyal til this began and who...to be fair has always been treated perfect up til this time is left to feel this way.
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11th December 2008 07:52 PM - permalink
Betfred

Hi everyone, thanks for visiting.

Please do not post account details/personal information & queries below. Please send us a 'private message' (PM) which includes your Betfred or Manchester United Casino username and we will attempt to reply as soon as possible.

Remember we have a 24/7/365 support team which you can contact via live help in the casino lobby, via email or via telephone.

Thanks, Ian.

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suzy1975

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