Fortune Affiliates Retroactive Terms

[dominique]

Boy, I wish someone from Fortune Lounge would address the breach of contract Fortune Affiliates comitted with its affiliates.

I guess affiliates should be seen but not heard.

The changes in T&C are perfectly acceptable - it is your right to do so. Applying these changes to previously entered contracts is - well - in most places in this world it's a criminal act.

Yet you do this to your affiliates without any type of consultation, communication or discussion.

It is not a show of good character.

[spearmaster]

Originally Posted by dominique

Boy, I wish someone from Fortune Lounge would address the breach of contract Fortune Affiliates comitted with its affiliates.

I guess affiliates should be seen but not heard.

The changes in T&C are perfectly acceptable - it is your right to do so. Applying these changes to previously entered contracts is - well - in most places in this world it's a criminal act.

Yet you do this to your affiliates without any type of consultation, communication or discussion.

It is not a show of good character.

What Dom said. And I don't want to hear the flimsy excuse that Fortune Affiliates is a separate entity and losing money. And don't even mention the word "partner" in there until you are willing to admit that we were bent over and you are willing to address the problem.

[Casinomeister]

Y'know. I'm guilty of not remembering what this is all about. I know Simmo! and Spear explained this to me - but I live in Bierland - so I forgot

How about spelling out exactly what was made retroactive and how FA addressed this issue. Didn't someone rag on them in Miami?

[Vesuvio]

Originally Posted by dominique

Boy, I wish someone from Fortune Lounge would address the breach of contract Fortune Affiliates comitted with its affiliates.

I've been away so might have missed it, but what did Fortune Affiliates do?

Originally Posted by fortunelounge

Again, we have always followed the philosophy of offering our valued players the benefit of the doubt, as we will in this case also.

Was this the philosophy in place when you decided upon a policy of simply removing the bonus funds from cash-ins if a player made the slightest error (say wagering $1 too little) instead of returning the cash-in to the casino balance for wagering to be completed, as all reputable casinos do? I think you might finally have abandoned the policy, but it was a very nasty (and no doubt lucrative) trick.

[spearmaster]

I will leave it to Fortune Lounge to spell out in very precise terms their relationship with Fortune Affiliates - and then let them describe what happened.

But to put it in player terms, it is similar to promising you a bonus, later changing their terms and conditions and applying it to all your past play retroactively.

I'd also like to ask Vegas Partner Lounge why they are also implementing this policy - at the same time - yet they deny being in concert.

[dominique]

Well, we also have Partner Logic and Wager Junction jumping on board that train.

I have thought long and hard about this - this industry does not need to increase it's stigma of being seedy and such. That is a bad image - and especially in the States we need to be sqeaky clean if we are ever going to achieve regulation. Which we will soon have a good chance of doing if we don't blow it.

I just cannot sit still and watch this behavior - which is nothing short of criminal by any interpretation of the law.

I propose Fortune et al. change these new imposed T&Cs to where they are not retroacive and therefor legal.

I have always been one to support Fortune regarding all kinds of issues, for years. Just to make clear that I like the folks at Fortune Affiliates and definitely have no axe to grind.

This recent development is just way out of line. And admit it - it hasn't helped your revenues one bit so far. You are losing some valuable affiliates - and you are surely not gaining any sympathies among players either.

[dominique]

I suppose Fortune has seen this by now and chose to ignore it.

It would be real nice if you could comment...

[fortunelounge]

Hi

We have been in discussion with Fortune Affiliates regarding the postings of Dominique and Spear Master. We understand that Fortune Affiliates have already responded to similar posts on other bulletin boards. Fortune Affiliates regard this matter as having been tabled, discussed and resolved.

We will continue to make use of this thread to reply to the original post by Adamruns.

Regards,
Jeremy

[jetset]

QUOTE: Fortune Affiliates regard this matter as having been tabled, discussed and resolved.UNQUOTE

"Tabled, discussed and resolved?" Perhaps the word "unilaterally" should be inserted somewhere in there if the reports I have heard are correct.

I don't work in the affiliate sector, but I am told by several people I respect who do that there was very little if any consultation here.

The tone of that response suggests that Fortune Affiliates is entirely seperate from Fortune Lounge, which in terms of top management control I am not entirely certain is correct.

[dominique]

Originally Posted by fortunelounge

Fortune Affiliates regard this matter as having been tabled, discussed and resolved.
Jeremy

Yes, I am sure that's true. Tabled, discussed and resolved amongst each other.

I did have the opportunity to speak with Fortune Affiliates in Miami. There was nothing really discussed - I was told that there was a monetary necessity for this, there was no other way. When I suggested that there may be ways to do this without cutting marketing, I was asked what I would suggest as an alternative. I would have been all too happy to make a suggestion, but since I had no facts and figures that wasn't possible.

Regarding the legality of this - I got no reply. Because we all know what it is.

Resolved? Hardly. I did file a complaint with the IGC about this. Perhaps the issue can still be tabled, discussed and resolved. I would be very interested in tabling, discussing and resolving it. I would like to be able to recommend Fortune Affiliates to other affiliates as I have done for so many years. I feel badly telling affiliates to stay away from Fortune because they do not honor their contracts. I feel like I am disloyal to a group of people I have grown to like over the years.

I know that the folks at Fortune Affiliates are good people and they try to run a good program. They have made such enormous progress, have some of the best stats in the biz, and their support has been great.

How disappointing to find them in a criminal act.

Yes, I would very much love to resolve this. Until such a time, with a heavy heart, I have to caution: Stay away from Fortune. Fortune does not honor it's contracts.