Since the beginning, players have had issues with casinos - either not playing, slow paying, closing customer accounts, or other miscellaneous deeds. Sometimes it's warranted; sometimes it drips of unethical rogueness. When players are left helpless and frustrated - the PAB service is here to assist.
Starting in September 2001, players had the PAB service. "Pitch a Bitch" - it was much more than tossing an angry female dog at your opponent, it was a cyber discourse between a disgruntled player and operator where we acted as a conduit. It is our arbitration service that we offer to our members free of charge.
In July 2016, it was renamed Player's ArBitration (still PAB) since we are now certified arbitrators in the UK and EU. More on this here:
We will contact casino operators on your behalf with your complaint anticipating an acceptable resolution. In some cases, the casino needs to be persuaded to do the right thing - we engage them with logic, fairness, and our unequaled expertise to get things right. In most cases, this is what happens.
Occasionally, casinos are not receptive to player arguments and we get the "speak to the hand" treatment. Fair enough - the player will be guided elsewhere (licensing jurisdiction, etc.) but these results will be disseminated to the public. Also, those casinos who fail to conduct themselves within acceptable business practices will be reported in our casino warning section or in the infamous rogue pit if necessary.