Battle of the Forums II

**chuchu59** · 24th July 2011, 07:36 AM

Originally Posted by jod5413

Possibly there was a server error or disconnect keeping Gremmy from getting replies in chat and not rudeness, Chuchu. I would not be so quick to rag on them without knowing what was going on and trying at least one more time to communicate.

Every one seems so quick to damn the casino nowadays. What is up with that, huh? Even well respected casinos seem to get heat for little nothings, IMO. Maybe it's the horrible heatwave going on just about everywhere?

After reading the live chat again I believe there could well have been a disconnection. However, it seems obvious to me that customer service staff hired by the casinos seem to be of lower calibre in general nowadays. Possibly due to the need to cut costs and hire cheaper staff and with little or no training to upgrade them its a recipe for failure.

**WayneRedreturns** · 26th July 2011, 01:22 PM

Hi Guys,

Everybody that has sent me their accounts/aliases have been registered for the tournament.

If you have not yet registered, please send me a pm as soon as you can.

I have also shown the comments in this thread to the casino manager and he asked me to post the following message from him to you.

Hi,

We at RedFlush pride ourselves in always offering the best Customer Service at all times. We aim to answer all chat requests within 30 seconds of the request and provide you with concise correct information so that we get you get back to enjoying gaming experience faster. Our agents are fully trained to answer all queries in a friendly and punctual manner using all the information provided to them.

The RedFlush Customer Service agents are always willing to assist with any query at anytime time of day or night and any possible language. At RedFlush, our Service agents make it their daily duty to treat the player as royalty. Should you have any queries, please do not hesitate to contact my team or myself on email, telephone and/or chat for a fast resolution to your questions.

Regards

Rithen
Casino Manager

Best regards,
Wayne

**Seventh777** · 26th July 2011, 04:22 PM

Sent my Red Flush details

, as far as Red Flush CS guys go I think they`re awesome, after the last tourney I spoke to one via live chat, cannot remember his name, but he said stop `stressing dude, i`ll see what goodies I can find for you` and gave me some FS`s

(I wasn`t stressing btw lol).

**LOOKAWAY** · 29th July 2011, 01:13 PM

Has this tourney been canceled?

**mrjones** · 29th July 2011, 01:26 PM

Originally Posted by LOOKAWAY

Has this tourney been canceled?

hi im not sure couldnt find it either .

**Repro** · 29th July 2011, 01:38 PM

Yep it looks like it's gone. Maybe there are not enough players registered ?

**chuchu59** · 29th July 2011, 02:12 PM

A day or so ago I checked and only about 15 registered. Given they need 30 entrants and entry time was up the cancellation was automatic I suppose.

**Repro** · 29th July 2011, 02:14 PM

Originally Posted by chuchu59

A day or so ago I checked and only about 15 registered. Given they need 30 entrants and entry time was up the cancellation was automatic I suppose.

Strange, you would expect people would like the free money

**mrjones** · 29th July 2011, 02:14 PM

dont know why , they could of let it run )

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