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  #11 (permalink)  
Old 17th April 2008, 08:29 AM
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Quote:
Originally Posted by Zodiac View Post
I registered on the 17th over this side, and claimed the code.

Now i'm waiting over 48 hours and the bonus is still not crediting.

Before a few minutes i was on Chat with Ajay and yesterday with Andrew.

Ajay told me now that it gives a problem with the code.

Yesterday, Andrew told me that he will forward the issue to departement

and today Ajay said also to me that he emailed the departement.

But they will not be working till tuesday, due to public holidays.

it makes no fun waiting so long for a bonus, sorry Canbet and Bryan but
this is very bad.
Now It's more than 5 days that I am waiting and still no bonus.It's not so funny
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  #12 (permalink)  
Old 17th April 2008, 06:35 PM
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Quote:
Originally Posted by antoniogr View Post
Now It's more than 5 days that I am waiting and still no bonus.It's not so funny
Quote:
As this was a technical issue, the CSC agents were unable to credit the bonus - as the system would then double credit when it came on-line.

We would like to take this opportunity to apologise for the inconvenience and any frustrations this this may have caused.

The good news is that the issue has now been resolved.

Apparently not...
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  #13 (permalink)  
Old 18th April 2008, 01:25 AM
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Quote:
Originally Posted by winbig View Post
Apparently not...
Anyway even that ,I think 48/72 hours to wait for the bonus it's quite long;ussually players don't like to wait so much.Canbet it's great as a sportbook and Casino,I don't understand why they don't allow CS to credit the bonus manually .Thy will just earn more players this way
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  #14 (permalink)  
Old 18th April 2008, 07:55 AM
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I had it today
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  #15 (permalink)  
Old 21st April 2008, 11:14 PM
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Quote:
Originally Posted by antoniogr View Post
I had it today
Great antonio but you don't must have wait a long 5 days if you had contacted Dion the Canbet Rep here immediately.


It gave start difficulties and also some misunderstandings at me but should been cleared now by Dion.

She is much strives to care for any problems.
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  #16 (permalink)  
Old 22nd April 2008, 08:43 PM
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Quote:
Originally Posted by Zodiac View Post
Great antonio but you don't must have wait a long 5 days if you had contacted Dion the Canbet Rep here immediately.


It gave start difficulties and also some misunderstandings at me but should been cleared now by Dion.

She is much strives to care for any problems.
You're right Zodiac,I didn't thought at this;anyway I always liked Canbet ,
It was just that I was impatient for the bonus,forgetting that there were
alternative ways to resolve the situation
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