Avoid Big Dollar Casino!

[BBKPoker]

They are refusing to pay any e-wallets whatsoever, and are insisting on sending checks. After arguing with them back and forth they finally offered to pay a friend by Eco-Card or check only. Too bad he doesn't have one.

Avoid this casino that advertises withdrawal options that they do not have, no one should have to wait up to 21 days for a check to arrive plus however long it takes a bank to clear it.

Are they broke? Are they sketchy? Who cares! They aren't worth the hassle.

[buzzweisergrl]

I have had the same problem with another casino. That seems to be the only 2 options for US players. I will have to say I have received over 11k from the Jackpot Factory group and have had no problems with my checks clearing and have received them within the 21 days or sooner.

[BBKPoker]

I'd sure like to hear from the rep......

[Pinababy69]

Originally Posted by BBKPoker

I'd sure like to hear from the rep......

Afraid you'll be waiting a long time, as there isn't one.

Are you in the UK? And they're still telling you Eco and cheque only? I thought that was only for US players.

[GrandMaster]

Big Dollar is also the spam flavour of the month.

[footdr]

GRAND PRIVE is screwing many around in regards to payouts.

I would definately stay clear if u.s. player, at least for now.
They are not getting check payment though to many players, and you have to start withdrawal all over again.

I have spoke with finance department direct they are no help at all.

[BBKPoker]

I am a US player working on a permanent UK residency and so I'm back and forth there all the time, so I'm a bit all over the place (I live in three states back here as well). My friend is a UK citizen.

[footdr]

Beginning around the second week of May, their payment processing fell apart. Received payout sent 5/14 on 5/18. Day later, 5/15 another payout mailed from same processor, told if not received by 6/4 would pay to my eco card. Approx 6/5 get email from finance dept that still pending due to two addresses. Day later said that was an error and my payout actually mailed on 5/21 not 5/15 from u.k. and to allow 21 days for receipt.

Third payout made never processed after 16 days so said they will pay to eco card in 3-5 days.

Ask them to cancel the check supposedly mailed from U.k. on 5/21, obviously not airmail, and pay to eco card. " please allow up to 21 days to process."

I have been trying to get a straight answer from these people for 3 weeks. This is not just a payment processor problem, it is mis-management. They have no system to follow-up on payments. They provide innaccurate information. They are paying players from all countries through the same processors when designating certain payouts to one processor and having the easy ones(if you know what I mean) processed by the other in order to expedite the payments. By this means it would be easier to know what processor is processing certain transactions avoiding confusion.

Mind you I have recently been dealing with the finance department directly. Something I have never been allowed to do before. They still can't get the information right and these are the people overseeing the payment process and coordinating with the 3rd party processors?

I have given them until wednesday next week to pay my eco card for both transactions.

not received, I will dispute the amount owed with bank.

I am done with all of this and what to get last payments and close accounts.

Anyone ever had to dispute an ewallet charge? please PM me

[XSX]

hmmm... sounds strange to me. Always was payed in time, using my method. May be because I'm in UK?

[GrandMaster]

Originally Posted by GrandMaster

Big Dollar is also the spam flavour of the month.

Correction. The text refers to Big Dollar, but it installs Jupiter Club.