Tropica complaint

[radiofax]

very kind, my name is john Murrone and let me tell you my experience with tropic of rival casino. from about 15 days fighting for 2 samples. with this casino game for some time I poured a little of pennies, with postpaid, until one day I started to win, I requested a withdrawal of the first € 1,000 and another € 900 withdrawals remain suspended for 5-6 days. at some point login to the casino I find myself doing the blocked account. I ask in chat and tell me that explanations are viewing my account. the 19/11 writing via email to support and they tell me that they are still investigating. the 20/11 ask me to send all documents via email authenticated. I respond with this original email: "Dear John, Please note that we have reviewed your history and have decided to disable your account. You have 2 linked accounts which have claimed more free bonuses, as you have on your account. Please note that allow only 1 account per person. Regarding your withdrawal. Usually deduct all the money bonus withdrawals linked accounts. After the application of this policy on your account, the balance is zero. The security of our casino is of the utmost importance to us and take every precaution to protect our customers and the our business. Please read our conditions of understand the violation of your account. Regards, Tropica safety I ask what are the two different email account, and if it is true, the days of recording. I DO NOT HAVE NEVER SAID THAT '. after several e-mails sent to ask for clarification I do not have any answers. the 22/11 email arrives so original: Dear / Dear Mr. Murrone YOUR ACCOUNT NAME IS: gmurrone Thanks a lot for sending us the required documents. We are happy to inform you that your documents have been accepted. If you are expecting a withdrawal, will be discussed shortly. We hope that this mail will have been useful. If you have any questions or need help with anything for your account Tropica Casino, our customer service will be happy to answer your queries. Please contact us. Regards, The equipo Tropica Casino Email: support@tropicacasino.com U.S.: 1-888-271-9514 UK: 0808 234 3845 International: +5999 433 8936 www.tropicacasino.com the 23/11 comes this email from the support in the original: John, there's nothing you can do to change the fact that you have violated our terms. You must accept the fact that you were in the wrong here. If you are entitled to any payment, you would be paid, but you do not I have nothing. This topic is closed and will not respond to you or anyone else regarding your new case. Now I do not know what to do. you have any advice? I never opened the second account much less what they tell me! thanks

 

[KasinoKing]

Can someone who doesn't go cross-eyed when trying to read the above post, please give me a brief description of what this players problem is please?

Ta. KK

 

[Nifty29]

Can someone who doesn't go cross-eyed when trying to read the above post, please give me a brief description of what this players problem is please?

Ta. KK

He's a multi-accounting freebie hunter.

As a result, his cashouts have been declined.

Open and shut case AFAIC.

 

[anniemac]

radiofax,

My suggestion is to contact MaxD here and let him direct you. Look under the I-Gaming Rep tab and find his name and send him a Private Message.

 

[maxd]

He's a multi-accounting freebie hunter.

Correction: he's a cross-posting, multi-accounting freebie hunter.

 

[smokeeye]

The problem as I see it (even how hard it may be ) is that he requests of what the username/email registred with the so-called second account is, and he doesn't get an answer.

 

[smokeeye]

Aswell you could try to send the rep a message through these forums; https://www.casinomeister.com/forums/members/

 

[LaHutti]

All I get out of it is, that Google translate does NOT like Italian.
Wow!