akimobalola VS Ladbrokes

[akimobalola]

I won 4000£ from Ladbrokes, they let me take 600£, but then I got this message, what should I do?

Username: *snip*

Thank you for contacting us.

Upon further review of your account activity and the documents that you have sent, and in accordance of Ladbrokes Terms and Conditions, the earlier decision to activate your account and allow withdrawals has been rescinded.

You account will therefore remain permanently suspended and no further withdrawals will be permitted from any of the Ladbrokes shops.

This decision is final and cannot be reversed.

It will not be possible for any shop staff or customer service agents on the telephone or via Live Chat to alter this decision.

No further correspondence will be entered into regarding your account.

Thank you for your understanding in this matter.

Kind regards,

Bill

Ladbrokes Fraud Prevention Team
Ladbrokes International PLC &
Ladbrokes Sportsbook LP
UK Freephone: 0800 032 1133
From Overseas: +350 200 43003
Email: securitydesk@ladbrokescasino.com

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[rainmaker]

.

Hi there

Ladbrokes has a rep on this forum here:

https://www.casinomeister.com/forums/members/

It is the casino manager so you should send them a private message. Many cases can often be resolved in private.

If that does not help then you may want to file a Casinomeister complaint (PAB). You can read about that here:

https://www.casinomeister.com/forums/help/pab-rules/

 

[maxd]

Hi,

Ladbrokes has a forum representative that you can, and should, contact. Link is in my signature.

Also you might want to check out our Pitch-A-Bitch (PAB) service. Please read the PAB FAQ before you proceed. Again, links are in my sig.

Later: looks like rainmaker, KK and I all had the same idea at the same time. What the heck, good advice all around!

@akimobalola: PAB received, please check your email. Also you might want to have another look at that PAB FAQ: posting about your PAB issue -- especially _after_ you filed the PAB -- is a big no-no which you should know from the FAQ. You need to choose whether you want to proceed with your PAB or continue posting here: it's one or the other but not both. Also, re-titled the thread to minimise potential PAB problems.

 

[KasinoKing]

Rainmaker beat me to it!

Ladbrokes obviously have reason to suspect some sort of fraudulent activity in regard to your account.
If you know in your own mind that you are 100% innocent, then please follow the steps Rainmaker gave.
If you are not innocent - give it up because you wont fool anyone here or at Ladbrokes.

KK

 

[maxd]

KK has the right of it: fraud, and their case against the OP is fairly good. OP is going to have to clear things up with Lads directly before we'll be able to justify any further involvement.