Their resoning holds no water, don't forget:-
Last week I signed up for a new account with PKR Casino. I deposited $200 and received the signup bonus. I wagered around $10000 on Casino Holdem and withdrew my money with no problems.
A day later I received an email from PKR inviting me to partake in another promotion. This time a 50% reload bonus of $250. Ideposited $500 and again wagered around $10000 on Casino Holdem. This time I did much better and won around $300 when the bonus was released. I withdrew again.
They INVITED you PERSONALLY to take the promotion, and they knew full well how you were likely to play it, and you played it in exactly the same way as the first time, which was within the rules.
They have acted against the rules of Alderney because you were INVITED to this second offer, you did not just "take" it. While they can show you the door, they CANNOT go back on a bet they have already accepted just because you won. If Alderney say they can, then they will lose a hell of a lot of respect here, as they probably already have by allowing PKR to behave in this incredibly rude manner to players, where Alderney rules actually REQUIRE them to have a proper and fair internal procedure rather than simply refusing to discuss the matter.
The invitation itself can be referred to the Advertising Standards Agency, since it was a false offer, and should not have been made to a player who they thought might be taking advantage of them.
Since this involves Casino Hold'em, and with modest bets between $1 and $5, I find it hard to work out where this "bonus abuse" argument is coming from. They are clearly up to something else, which may explain their unusual reluctance to deal with this matter internally between casino and player.
I was right about one thing though, it only took 30Mins to at least get your own money back after "name dropping" Alderney and Casinomeister
The fight for the winnings will be harder, but this issue will not go away until a proper explanation as to how a 62 year old woman managed to abuse a bonus with $5 bets on Casino Hold'em is forthcoming - this sounds like normal play to me, and you simply got lucky - you could just as easily have lost, and I bet the casino wouldn't be complaining, and would most likely have sent you a third bonus offer.
Empty Fruities Astern Capt'n
Back to port for unloading.
Full Sails - before we get raided ourselves.
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