I redeemed a free chip, ndneeded for 25. Made the 500 playthrough and went to cashier where I saw a large withdrawable sum. I cashed out 350 via courier check and went back to play more. About 40 mins. later my balance increased as the withdraw was put back into my balance amt. 5 mins. later I was locked out. Ian of support claimed I had another acct. which I never had. He appologized, let me back in and my entire balance was gone. Said I used a coupon there before. I have never played here before. Can you help. my acct name at shark is charlesturner.




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