Forum Observations
Again and again we have players writing posts and giving examples of really shoddy customer service and confusing bonus terms. Slow payouts....lots of complaints about that lately and can't say I blame anyone for getting very frustrated with that. Yes the reps should be proactive here and come on and make a statement about what is going on before players do post after post about the issue. From the sounds of it, it sounds like this processor stuff is pretty top secret, thanks to the UIGEA act. Has anyone besides me ever wondered about these processors? Are they in some 3rd world country in a dark back room with CC machines lined up, processing the transactions. Who are we trusting our info to? Do the casino's even know who the processors are and if they can be trusted??
On the other hand we have players who come on and make complaints about not getting their winning. One particular thread has been standing out in the last few days involving a large payout from a Rival casino. This is my view on that. I don't recall ever reading a complaint regarding someone NOT getting their payout from a Rival, so I was thinking....ummm now wait a minute, there is something else going on here that perhaps we aren't privy to. For some reason Rival has a issue with this player. You know.....so often we the players are really quick to take another players side without knowing all the facts and I was thinking while reading the thread that perhaps everyone should just stand back for a while and let it play out and see what happens. I'm not saying that there is something not on the up and up but I can't help but wonder. Oh and Nifty made a great post on that thread about just that.
If the player is due his winnings and doesn't get them, then I'll be one of the first to make a statement as to the unfairness of it, but for now, lets stand back and wait and see what happens.

Oh......and I don't want to bust balls here but I get tired of reading posts about how I've lost XXX amount of dollars and I don't know why I'm still throwing money in XXX place. Well you know what............. if it's sucking you that dry, why are you doing it time after time?? If it is truly is that bad for you maybe you should seriously consider taking a break from it all for a while. Yeah I know.....everyone is entitled to whine every once in a while, but on and on again and again about the same thing.......give me a break or better yet give yourself a break from it.
PS.......Jet....if you like my blog, leave it right here, would you?

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- No spinning (16th May 2008)
- Sure is quite around here (11th May 2008)
- Whine, Bitch and Moan (10th May 2008)
- Forum Observations (7th May 2008)
- BB's Place (6th May 2008)





