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Thread: Is this the worst customer service ever?

  1. #31
    speedycat is offline Newbie member
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    Wow, that is just maddness, i actually work fo an online gaming company and can assure you i would be fired on the spot for horrible display of customer service,,, Good luck in getting your winnings, i really dont know how you have kept your cool.

  2. #32
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    refre is offline Senior lurker Achievements:
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    For those of you just dying to sign up at bingoisus.com, I'm so sorry...

    Due to an investigation by local authorities all our accounts have been frozen.

    Our services have been disconnected until further notice.

    Effective 1 May 2008, we are not accepting new sign ups and all customers will be contacted by email.



    CEO

    BINGOISUS.COM

    Freddy
    Life's a binge and then you diet

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    Jasminebed (7th May 2008)

  4. #33
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    Quote Originally Posted by refre View Post
    For those of you just dying to sign up at bingoisus.com, I'm so sorry...




    Freddy
    Wonders what casino or bingo site rob has landed a job at i guess we will all hold our breath if we hit live chat and see you are now chatting with rob.
    Anyone know whatever happened with all this.

  5. #34
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    We hope to make some contact with someone from there soon. We have been exchanging emails with another site who is showing some willingness to try to get this settled and have the operators of BingoIsUs pay the people they owe. Will keep updates posted when/if we do finally hear something.
    All For Regulated Online Bingo

  6. #35
    gambler777 is offline Experienced Member
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    Bingo

    So Sorry for all your troubles. That is why I only play on sites endorsed by casinomeister for casinos. But even that didnt help with riverbelle, oh well. But I can direct you to two really good bingo sites, they are cyberbingo.com and bingofest.net. Both have been great in customer service and payouts to United States players. Even when all the turmoil was going on they got money to their customers, it just took a little longer but never more than 2 weeks at their hardest times. Good Luck in your gaming future.

  7. #36
    dynamitewoman is offline Senior Member
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    is it really ok?

    Gambler777 said:

    Even when all the turmoil was going on they got money to their customers, it just took a little longer but never more than 2 weeks at their hardest times. Good Luck in your gaming future.
    ******************

    Have we become so complacement that a 2 week wait for a withdrawal is perfectly acceptable? I guess when contrasted to denials and excuses, it is awesome. Would any site wait 2 weeks ( or longer) for your deposit to be verified? We all have "hard times" dont we? Try explaining that to a casino or a bingo site and having them accept that as a valid excuse why your check bounced, your bankdraft is invalid, your bank account is out of funds, etc. They will slam the door on you as if they were the 3 little piggies and you are the big bad wolf! LOL
    Why must a player be so tolerant and generous with their time and money and a site excused for tardiness, glitches, delays, inefficiency and unfriendly tactics? Perhaps it is because the ball is always in their court and we must accept even the most unreasonable discernments to secure withdrawals, keep accounts active and be allowed chat privileges.
    Something is askew here!

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