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  1. #551
    ihatecinemacasino Guest
    blacklist em! NOW!

  2. #552
    WonderWhatsGoingOnHere Guest
    Wait a second. Are they saying I needed to wager 1xD to receive the bonus??

    I only wagered 4XB initially. The bonus was added after that. So this 1xD claim is complete rubbish.

  3. #553
    lucky Guest
    They claim they made a mistake (the explanation in their email to me) and that I shouldnt have recieved it. Of course, thats horseshit, but...

  4. #554
    bellamia is offline Dormant account
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    I posted this first and I guess it didnt
    go through UPDATE
    This is the crap I recieved from that
    lieing bitch this morning and my response
    to her...
    Dear Christine,
    I spoke to Richard this morning and he asked me to inform
    you that the money for your wire just arrived to Nevis; the wire should
    be going out to your bank this afternoon or tomorrow morning at the latest.
    You should be expecting it any time between tomorrow and Friday.
    Have no fear, the money is on its way.

    Best Regards,
    Laura


    My Reponse Was:

    <,Laura
    <,"Have no fear, the money is on its way."
    <,
    <,Coming from YOU a person who has never written a "word " of truth or
    <,integrity NOW I AM REALLY
    <,REALLY WORRIED !!! yES YOU TELL RICHARD HE CAN CALL ME AT HOME
    <,****************.
    <,
    <,Christine D.
    <,
    And this really set me off this bitch
    has the nerve to take credit for doing
    anything after writing me first she
    had absolutely no power to get me
    paid ?????????? so thanks to Steve
    I wrote to the legal at unified gaming..
    and next day Richard on the phone
    with his apologies and promises and
    his word.. I never break my word he
    says when I tell you your going to get
    paid no later than wednesday you have
    my word it will happen ..

    Im tired of being strung out and made
    a fool and a joke for Aloha and Unified
    Gaming to ever ever believe anymore
    of their lies .. truth is I will never
    see that money .. unless I take more
    severe drastic actions they have
    no intentions of paying me.. IM sending
    this to legal.. I had enough more than
    enough !!


    <,Laura
    <,"Have no fear, the money is on its way."
    <,
    <,Coming from YOU a person who has never written a "word " of truth or
    <,integrity NOW I AM REALLY
    <,REALLY WORRIED !!! yES YOU TELL RICHARD HE CAN CALL ME AT HOME
    <,****************.
    <,
    <,Christine D.
    <,

  5. #555
    bellamia is offline Dormant account
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    And of course Laura's response this is
    what really set me off.. the nerve of this
    bitch the nerve she didnt do shit.. and
    I know that I know what caused Richard
    to call me and it certainly wasnt Laura ..
    it was thanks to Steve and my letter
    with all the lies to Legal at unified..
    not this bitch
    <,Laura
    <,"Have no fear, the money is on its way."
    <,
    <,Coming from YOU a person who has never written a "word " of truth or
    <,integrity NOW I AM REALLY
    <,REALLY WORRIED !!! yES YOU TELL RICHARD HE CAN CALL ME AT HOME
    <,****************.
    <,
    <,Christine D.
    <,
    I have always told you the truth, but oh well thats what certain people get
    for trying to help, if it wasn't for me you wouldn't have even heard from
    anyone that was actually able to help you. But there you go, yes I will have
    Richard call you and I hope you enjoy all your money.

    Best Regards.
    Laura

  6. #556
    bellamia is offline Dormant account
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    And by the Way Richard NEVER Called me
    what was going to say when I asked him
    about giving me his promises.. and his
    word that is as good as gold.. that never
    never goes back on.. because he is full
    of shit too and never intended to do
    a damn thing either just more stall
    statics so I keep big mouth shut ..
    well I think its time to really get
    the gloves out and do the battle of
    the century Im ready and its starting
    with Round #1 ding!!

  7. #557
    Wack-A-Mole Guest
    Ok I just read their response. They are now down delusional.
    Here is what they said.

    Cinema Casino did offer the 10 per cent bonus in return to
    Paypal purchases but first of all, players were expected to
    gamble their own money in order to be qualified for the bonus.
    In other words, players must wager the full amount of their
    purchase in order to claim for the bonus.

    Once they were qualified for the bonus, they would then be
    expected to make use of the free given bonus and wager it
    until the wagering amount after the addition of the bonus is
    four times larger than the value of the bonus itself.


    This is a crock of shit.

    1st of all I wagered NOTHING before I was given the bonus.

    2nd the bonus was taken away BEFORE I even asked for a withdrawal. I hadn't even finished playing there.

    3rd As proof of their complete incompetance, they told me the amount I still had to wager and it was actually lower than if you added 1 X D and 4 X B.

    These people are so wacked it is amazing. I honestly don't know if they are trying to rip people off or are just tremendously stupid.

  8. #558
    mary's Avatar
    mary is offline Dormant account
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    "if it wasn't for me you wouldn't have even heard from anyone that was actually able to help you."

    The nerve of Christine, winning money and actually expecting to get paid. Now we know, that if you win money from a Unified Gaming site, you damn well better be nice to "Laura", the only person who is able to help you.

    Or so she says.

  9. #559
    jetset's Avatar
    jetset is offline Ueber Meister Achievements:
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    After following this thread for the past couple days I have to say that my head hurts and I am confused (which is possibly what is intended by Cinema staff unless they are just plain incompetent and confused themselves)

    Why have a bonus system as complicated, variable and apparently as retroactive as this? It is alienating your clientele and scaring potential customers away - I certainly wouldn't risk money there after reading all this stuff.

    And God only knows what PayPal think about their name being bandied about in these negative circumstances.

    Cinema needs to stop ducking and diving and come up with an acceptable formula for disarming this issue.

    If you drafted the rules and the gamblers played by them before any amendments then take your lumps like professionals and meet your obligations. Gamblers who play exactly to YOUR rules and at YOUR invitation are not abusers and you need to get your mind around that.

  10. #560
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    The arrogance and stalling lies are staggering. What sort of customer service is this?

    Unified Gaming and Aloha have negated all the good promotional value of running this progressive. Although I guess you could discount the publicity they have generated on a jackpot which they haven't paid out.

    What a casino! What a software company! What an industry!

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