The Mainstreet group of Playtech casinos are run by Marty Jensen who has been in the online gaming business for a good number of years. He has a high profile and runs his operation in a fair and professional manner. I had observed these casinos for a long period of time before bringing them on, and I am convinced that I made the right decision:
1. They run their own service and support unlike most othe Playtech casinos.
2. Complaints are virtually non-existant.
3. The operator is accessable and is commited to this industry.
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Originally Posted by scrollock
no reputable UK webmaster would promote this group above other Uk ops, so why is it promoted here
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What makes you say this? I could probably count the complaints that these casinos have generated over the past several years on one hand - and each and every one of them was resolved. Compare this to William Hill's vaccuum chamber of customer support and the comparison is alarming.
Just because a casino is located in the UK doesn't mean it has its shit together.