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Originally Posted by Casinomeister
Has anyone bothered to PM VSummer, Mainstreet's rep here? 
Well, I have - and I anticipate an explanation hopefully sometime today.
Shocked? C'mon, give me a break. No need for an unwarranted slam of a casino. No one mistreated you, hung the phone up in your face, or stonewalled you. Mainstreet is one of the best Playtech groups, if not THE best Playtech group of casinos in the business. I really don't think they are intentionally hiding terms, acting unprofessionally, or practicing deceit. They have a representative who makes herself available in this forum to answer questions or clear up problems like this. Please have the courtesy to contact these individuals when posting a complaint. This is clearly stated in the Forum Rules:
http://www.casinomeister.com/forums/forum_rules.php
2. Posting Complaints
2.1 - Complaints against casinos or pokerrooms will only be posted in the "Online Casino and Poker Complaints" forum.
2.2 - Do not post a complaint without notifying the appropriate casino representative by either PM or email. The casino representatives are listed here.
2.3 - Ensure your complaint is free from offensive or abusive language, and that the complaint is tactful and truthful. Making false claims are grounds for banishment or drawn and quartering.
The reason for this rule (2.2) is so that we can come to a resolution quickly. And that's what we want, right?
The credit card difficulties only apply to credit cards issued in the US. I have no problem depositing via MasterCard. |
right i will have to be guarded on my response to this group, as i have never had any dealings with them in either a player capacity or a professional capacity so i will be upfront about this.
i have heard enough on other forums not to play here,and thats excluding the playtech factor.
so i would love to hearryans explanation why they are included here, when not a single non-betting person in the UK has ever heard of them, yet even lesser operations without highstreet presence (like getminted,virgin etc) are household names.
i stand to be corrected, but it has been mentioned on these boards before, is any of these operations are they just companies who are in cheap offices above some shops who could dissappear at minutes notice, that is certaibly the impression i get.
but as i said i have never had any dealings with this group at all,whereas bryan says that any group he allows onboard here,that he has personally vetted them, so whats the lowdown on this group (obviously within reason with what you can say)