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Old 24th April 2006, 11:02 AM
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Casinomeister Casinomeister is offline
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Quote:
Originally Posted by vinylweatherman
...I think someone with connections should try to get an explanation of what is behind this term, as it isn't "bonus abuse" through currency edge.
Has anyone bothered to PM VSummer, Mainstreet's rep here?

Well, I have - and I anticipate an explanation hopefully sometime today.

Quote:
I am shocked that Brian has them on his approved list.
Shocked? C'mon, give me a break. No need for an unwarranted slam of a casino. No one mistreated you, hung the phone up in your face, or stonewalled you. Mainstreet is one of the best Playtech groups, if not THE best Playtech group of casinos in the business. I really don't think they are intentionally hiding terms, acting unprofessionally, or practicing deceit. They have a representative who makes herself available in this forum to answer questions or clear up problems like this. Please have the courtesy to contact these individuals when posting a complaint. This is clearly stated in the Forum Rules:
http://www.casinomeister.com/forums/forum_rules.php

2. Posting Complaints

2.1 - Complaints against casinos or pokerrooms will only be posted in the "Online Casino and Poker Complaints" forum.

2.2 - Do not post a complaint without notifying the appropriate casino representative by either PM or email. The casino representatives are listed here.

2.3 - Ensure your complaint is free from offensive or abusive language, and that the complaint is tactful and truthful. Making false claims are grounds for banishment or drawn and quartering.

The reason for this rule (2.2) is so that we can come to a resolution quickly. And that's what we want, right?


Quote:
Originally Posted by Cynthia777
but the thing that I find a catch-22 with them is their promotion of getting an extra $20 free bonus when you send them your scanned documents, but, one of the requirements of getting this is having deposited via credit card, and we all know how difficult it is getting a deposit through via this method.
The credit card difficulties only apply to credit cards issued in the US. I have no problem depositing via MasterCard.
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