Main Street is an absolute no-go for me!
A few months ago I thought to give them a try and made some deposits across their Casinos to see what they are all about these days. Another few weeks later I requested a small bonus to be credited in one of my accounts and got the strangest excuse
ever.... They refused to credit me the promotional funds after I had already deposited, giving the "reason" that I had purchased
too much for the promotion!
Had they not brought up this absolute nonsense with me chances were that I would still be making decent deposits with them now. This matter however made it quite clear to me that they apparently are not interested in a good relation with their (higher depositing) players, especially after my message to the manager got ignored as well. Perhaps I should have played some more Slots but
VP?
I am not mad about that they did not credit me with the bonus but about
the way they explained it. It is obvious that they just wanted to find a reason not to honor the promotion. bleh
While the bonus actually was just of a small amount, this issue stole my trust in their outfit completely, as I read various other complaints about them in the forums before as well.