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Originally Posted by CocoaRob
p.s. The manager has asked me to tell you to check your Neteller account. 
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Just curious, why isn't the manager on board here as well to directly answer players questions? Seems it would be a heck of alot easier to have a few items resolved instead of someone acting as a middleman.
May I also ask why, with so many bugs in the software and so many problems with the website and so forth, the software wasn't tested more thoroughly and/or placed as a beta test before going live, as well as the website/email system checked out more thoroughly as well.
An online casino is a big business to be in, and I just think that more care should have been taken in setting things up before opening instead of just jumping the gun before things were perfect.
IMO a beta test of the software would have aleviated alot of the concerns that players now have instead of going live at 90% instead of 100%
Just my 2c.