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Originally Posted by UKDafoe
It would be worth taking a look at the software terms and conditions. Anyone want to find and post the relevant term?
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Interesting...There's no mention of what happens during such a "malfunction" on their website..unless it's in the EULA you agreed to when installing the software. Even then, what if others were playing the flash version? They'd never see this "malfunction" clause.
It's really a moot point when you think about it though. How can they claim a "malfunction" when:
1) they let it go a week without taking the game offline, even though they knew about it "a few days after" the upgrade.
2) if it was truly a programming error, then why haven't we heard about similar experiences from casinos with the same software (is it MG, Playtech, etc?)
3) as stated before, did they refund the money of those unlucky souls that had the bad luck of losing?