View Single Post
  #1 (permalink)  
Old 22nd March 2006, 05:27 PM
wernerw wernerw is offline
Registered User
 
Join Date: Dec 2004
Location: Austria
Posts: 29
WTGs: 0
WTGd at 0 Times in 0 Posts
Thanks: 1
Thanked 0 Times in 0 Posts
Nominated 0 Times in 0 Posts
TOTW/F/M Award(s): 0
Reputation Points: 7
Rep Power: 0
wernerw seems to be zero at this point
Angry Winner Casino is not paying. Who played recently?

I just received an email from winner casino:

Dear Werner,

During the period of March 10th to March 14th new software elements were implemented to our new game engine.

Few days after launching the new software we noticed that the “Black Jack” game engine was damaged during the implementation and all players of the “Black Jack” game were given significant advantage over the house, resulting in unfair results for the house.

As an immediate solution, the game engine was repaired on March 21st .

According to the terms and conditions you agreed upon installing the software, We will reverse the activity recorded between March 14th to March 21st .

In the next few hours we will reverse your initial deposit and welcome bonus back to your account.

We welcome you to continue enjoying our games and services.

We apologize for any inconvenience this may have caused you.

Sincerely yours ,
Casino Manager


This is the whole Email. nothing omitted. No mention of which casino, no name of the casino manager (although there is a name of a sender).

I played their welcome bonus (Deposit 100, get 185, sticky bonus), nearly busted but just when I was going to bust my luck changed and I could withdraw 600.

Was anybody playing this in the given timeframe and bust? Did he get such an email from winner, so his losses went back to the account?

I feel that I am being robbed.

What can I do?
Reply With Quote