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Sonicboom, this behaviour is not consistent on the part of EC Management, especially in view of their presence and reassurances in this thread as recently as January 14, and the fact that it would seem that EC Manager has paid some of the aggrieved posters here.
Something has gone awry here, and I think you should hang in on this complaint, possibly PM-ing EC Management, who received some appreciation when he appeared here.
Another point worth emphasis is that at the recent ICE show in London I was assured by Mike Marandino, the sales director for Chartwell Technology that Elite Club Management as their principal sub-licensor had their full support in addressing legitimate player grievances. I was also introduced to a member of Elite Club management (who sounded like a Londoner, I thought) who confirmed this.
Don't give up just yet. Try the PM route, and I'll try and dig out this guy's email and we'll see what can be done to get this back on track.
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jetset
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