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Originally Posted by phynqster
Dubi,
Great win, and good thing you kept all of the corespondence. I have one question though. Did you use a credit card for deposit or did you use an e-wallet? I know when I ran a casino, I banned players from Israel because we would have a number of players come in and deposit by credit card and all made large wagers on roulette. The ones who lost, charged back, the ones who won demanded imeadeate payment. Thats why I asked about the credit card deposit.
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I'm not entirely understanding what difference does it make by using a Credit Card or an e-Wallet, phynqster.
Dubi made only a $100 deposit. Got their 100% bonus. Played roulette and won some, then went over to flat bet
BJ to fulfill their WR (like a normal Bonus Abuser would) and he even admits that he's somewhat a bonus abuser. But the fact is that they denied him payment because he played Roulette before fulfilling the WR.
This to me is a very clear cut case that the Casino is actually trying to stiff him and till now, they are actually doing a very good job at it. As a listed company in the London Stock Exchange, is this the way to conduct themselves?
Also, since you've run a casino before, could you give us all some advice as what to do if we do encounter such problems in the future? How do we go tackling this problem and etc?