Thread: Planetluck stole $8200 from me
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Old 29th January 2006, 07:50 PM
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Kind of sounds like they've flagged you for bonus "abuse". Let me guess, deposited 100, got 100 bonus, made one 200 straight up bet on roulette, bang won 7200, then proceeded to meet the WR on a the low-variance game of blackjack?

The casino obviously noticed this as it's a classic bonus tactic, and refused to pay. However, they screwed up because they sent you that e-mail specifically allowing you to play roulette, and furthermore they did not claim "bonus abuse" but stupidly claimed roulette all of a sudden was a prohibited game.

IMO, you played by the rules, and they should absolutely shut up and pay up, provided you didn't actually violate any T&C's. But I doubt they'll pay..

If the casino can't deal with their own T&C's, they'll need to change them.

EDIT: Good one, Umberto...that should hurt a bit..

Cheers,
SM
Last edited by Slotmachine; 29th January 2006 at 07:55 PM.