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Originally Posted by Jetset
Wère looking forward to reminding the Chartwell people here in Montreal that they have given an undertaking to contact the failed casino owner on your behalf - and they can expect some coverage on their hopelessly out of date policy regarding failed casinos!
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Originally Posted by Bryan
I am a firm believer that the software provider has an obligation to the player if their licensees go down the tubes.
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Yes, it's not only massively arrogant, it's also out of date. Even Playtech have made an effort to at least make the right noises in this department, albeit hopelessly ineffectively to date.
RTG have been more proactive in the last year or so, and Microgaming will actually bail out players from failed casinos. Chartwell has some big clients, and this attitude towards customers of their shittier ones is arrogant, antiquated and very convenient. It also sends out the wrong signals to potential stiff licensees, who will be happy to know that if they start playing games they will not be subject to pressure from their licenser.
I hope this made Infopowa news as suggested. It's also worthy of more coverage in light of this most recent incident.