A friend of mine got a letter from Liquid Club through the post advertising the new player £100 sign up bonus. He doesnt gamble but knows I do so showed it to me. I went to the website and saw the offer on the promos page and it was open to everyone:
http://www.liquidclubscasino.com/lqc...erms-bonus.jsp
I deposited £100, wagered over £1k and waited 48hrs for the bonus. Nothing, so I E-mailed. Have been told you need to put in a promo code first! It does not, did not and never has said this ANYWHERE before on the website or original letter, if you check the link it still doesnt now. It is IMPOSSIBLE for anyone to know you had to do this. I fully met all other T&C. Can they do that? Put up one set of T&C then randomly add another and say thats why you dont count and cant have it?
I have asked if they will credit me despite not putting the code in first given that I couldnt have known you needed to put it in, and now they arnt responding to the E-mails (has been over 24hrs).
Any suggestions on what to do?