Hi,
I'm sorry to hear your story.
Anyway, trust me, they will pay, it might take weeks or months but eventually they pay.
I would suggest you to first file a complain with
www.playtech.com before the 60 days rule applies.
Also, send the casino emails saying you demand your payment ASAP, bother them every week.
Thier policy is to hold payments for long time but eventually they pay.
Good luck and next time choose better your casinos.
Alessandra.