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Originally Posted by scrollock
on reflection the generousity of their mistake is not that great either, as i gather that the points mistake gave the shrewd player a H.A. in his favour of appox 4%, well i can go and sign upto at plenty of casinos that when the bonus is taken into account i will have a H.A. in my favour in excess of this. its hardly a cash machine spitting out money type of mistake.
the advatage for the player was 4%, this is similar to the % for some of the games, especially slots, so although some are arguing that the casino was giving money away, the fact is that if you apply the same logic to the player then he should be able to void all of his play every time he plays at a casino. the casino does not have a divine right to have the house advantage on their side. the only reason why they do have the house advantage on their side is because they provide the games, so when their games and software give a advantage to the player they should swallow it.
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I have to say I mostly agree with your post, and with the posts of everyone else recently. Joyland's response is total BS. However, I also have to say this part of your post is totally wrong.
The reality is that you can't sign up for plenty of places and have the bonus end up a greater than 4% advantage for you. That corresponds to a very low wagering requirement, which is never offered on a cashable bonus these days. So not only is it a bigger advantage than the best bonuses, but it's also completely unlimited. It's equivalent to having the bonus on a deposit of any size, unlimited deposits. You don't think that's overly generous?
When you play slots, the house can't win more than you buy in for, but when you play with a 4% advantage you can take all the casino's money. As I mentioned earlier, in a week's time with a 4% advantage I could easily make a million dollars. So really, it
is a cash machine spitting out money type of mistake.
That said, if it was a POLICY mistake, as opposed to some manual error (b as opposed to a in your example) then they should pay up and that's that.