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Originally Posted by JohnGalt
Yes the most curious part of this is the fact that it went on for over a week. That is difficult to understand if it was truly a mistake. The fact that they adjusted it is another very odd thing. However, it's hard to understand how this could be some kind of scheme. Obviously it would be nice to have some kind of response from the management there.
Now, obviously they owe in the hundreds of thousands of dollars because of this, so I think there is no possibility of everyone getting their winnings because they obviously cannot afford to pay them. I think what they should do is refund EVERYONE's deposit who played there during this error and pay out legitimate winnings on a case-by-case basis.
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Do you work for these guys JohnGalt?
Anyway, in life if a business can't afford to pay, they cannot say 'Sorry we won't pay', they can either pay or go bust. In this case I am sure the business has at least a million dollars, as they consist of about half-a-dozen casinos.
Secondly, as you say they offered this comp rate for a week. 4% comps means a 3.5% player edge or less. This is good for players, but really, are they going to tell the players playing slots the week before, at a 5% or greater *casino* edge, that they are going to get their money back, because it's unfair that they should have the edge? They offer the games they choose to offer and must stand by the results.
'Legitimate' winnings is meaningless, as people who were ahead would have continued wagering due to the generous comps policy.
E.g., if I signup to a casino, and hit a royal flush, I'd probably cashout straight away. However if they are offering 4% comps, I'd keep on playing. Minus the comps, I'd likely lose money. But if they hadn't offered the comps I would have cashed out already anyway!