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Originally Posted by Vesuvio
I notice Bryan mentions at least one complaint from Joyland in his current newsletter: http://www.casinomeister.com/newsletter.html (you need to scroll down a bit)
On the face of it your case looks like simple theft, but there's not much we can say without knowing the full story and the casino's justification, if they have one. You could try "pitching a bitch" (if you haven't already), but Casinomeister's going on holiday so it'll take a while to get a response.
I've never seen this casino mentioned before & I don't think it's on any blacklists. Is it new and/or a member of a better known group of casinos? |
I have a problem that is very similar to this one with them. I'm trying to work it out directly with them first before bothering Bryan, who is on vacation anyway. I'll post here if my communications with them reach an impasse.
Also, I followed that link to the newsletter, and there appears to be 3 PABs for Joyland already. Just an observation.
Finally, the Playtech "Player Inquiries" link (where we are supposed to contact Playtech about problems) is apparently down.