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I made a €500 deposit and I received a bonus of €808, then I played with that bonus much more than the wagering requirements and I made my withdrawal of about €2500. The following day I decided continue playing with the money and I reversed my €2500 withdrawal and I won more, I made a final withdrawal of €4500. Some days later they returned my deposit and my winnings disappeared in the cashier showing only a €500 withdrawal and not the €4500!!!. I have tried to contact them but they don't give any answer why my winnings disappear, that is why I ask here for help.
Thank you.
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