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Final update:
Final update:
I have been in touch with GFed's CEO and the managers who were handling this problem. We agree on some things - but disagree on others. One thing we agreed upon is that casinos need to protect themselves against what they consider "abusive" gameplay by stating specifically what this “gameplay” is. I am under the firm belief that most players play to win, and will do so at any legitimate means at their disposal. This industry should be a player-centric industry; casinos need to understand this. And it's the successful ones -- the good ones that understand this. These are the casinos that will put their competition out of business.
Anyway, GFed and I have a differing view on this. They do agree however that the player was not wrong by opening several accounts (which was pointed out earlier). And they feel that the player deserves his deposits back (sorry Cindy), which he should have received by now.
I still feel that the player should have been given the benefit of the doubt, and warned of his “abusive play”. He risked his funds by placing his bets, and was under no obligation to make a profit for the casino. It not clear to him beforehand what style of play would be deemed unacceptable or "abusive".
In conclusion, players need to be wary on what may be sending red-flags to casino security people, and casino operators need to be specific on what gameplay is abusive and make sure players know about this before they play.
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