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Originally Posted by largeeyes
I think it needs to be made VERY VERY clear here, we are not peeved by the request of documents. It's the week or so going by with no receipt of a cashout and the you contact them and they say you never answered their request for ID. At first, I believed them, but more and more I think it's a ploy to hope you A) Forget your Cashout or B) Reverse it or C) They keep it in limbo just a little longer.
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exactly the point i'm making, although expressed a lot more concisely than i managed.
the other trick that peeves me,(although it is getting less common now as they are just going for the not sending you the email at all method now), is that they make sure that the email gets marked as junk, usually by having a no response tag in title, this also has the benefit of denying you the correct email address to send your ID to. but have you ever noticed how any promotion sent to you very rarely gets marked as junk,i.e. something to make you deposit more money.
i even had it a few times, where i have made a withdrawal, and then had a email for a follow up promotion and a email concerning my withdrawal sent at the same time, with the promotion email going to my inbox and the withdrawal email going to my junk folder.