Karto - Bryan will be in after the weekend no doubt to answer the above, but I spoke with Dave Acorn who is a vice president at Chartwell whilst I was at GIGSE and I posted the following earlier in this thread by way of a report-back:
"Quick report from Montreal and specifically the discussions held on behalf of players with Chartwell (
VP Dave Acorn) and
RTG (Marketing Managers Eddy Kleid and Tom Brierley) both of which were visited on their GIGSE exhibition stands.
Chartwell, I was told was ripped off too by the failed Carib Sunshine casino and they are themselves trying to recover the owners who were apparently lawyers(!!!) Acorn said that the company was cognisant of the danger of damage to reputation caused by failing casinos and told me that as a consequence they had significantly tightened their acceptance procedures for potential licensees and were aiming to get more European oriented land-based owners as the preferred clientele.
They will not, however reverse their policy of staying hands off in the event of player-casino hassles. So that one was not what one would call an encouraging conclusion, and they will have to live with the consequences of stubbornly hewing to an outdated policy unpopular with the consumers.. IMO this sort of posture does not auger well for them in this market.
I also took the opportunity to urge them to more closely monitor leading MBs like this one and to respond promptly to emails sent to them."
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