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This is the response i got from the casino ..(again i have held back the names..): Sorry i may not have been clear above but i meant above that they were keeping the amount they could not recover.
We have reviewed your poker account and the gameplay and can see that your account had £2100 deposited from your ***** account and this was passed through to another account on the network.
We have investigated into this and have recovered funds from the account in question and this has been credited back to your poker account. A total of £1907.40 has been recovered and this has been re-credited to your account
Unfortunately £192.60 has been played by the account in question and these funds have been lost to various other players in the network which we can not recover.
We will not be refunding the £192.60 as the breach was unfortunately on your end outside the ****** Network and as per our terms and conditions Clause 5.1 Articles (viii) and (ix) it is a player sole responsibility to maintain the integrity of their usernames and account numbers as well as their passwords.
The funds are sitting in your account and as it has been compromised we can not re-open it until we issue you a new password. However this can not be done until we have your confirmation that your email address is secure and not been compromised and if it has please provide us with a new email address for us to update your account and we can send your new password to this relevant email address.
Can you please at your earliest convenience confirm whether your email has been compromised and if so supply us with a new one so we can send you a password so you can back into your accounts
Thank you for your time and I look forward to your correspondance
Regards
There is no evidence that my email has been compromised. Just their hunch i think. I have written back with vinyl's thoughts...In other words how do they know its my end??? It could have been an inside job at this particular casino. Its a fairly reputable place btw...( afaik)
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