Quote:
Originally Posted by WonderingSpirit
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However, the jailtime was for standing up to the French, who in turn are breaking the spirit of EU rules in order to protect state monopoly interests.
It is a shame that the
OP went "ape-shit" like this, even creating a username that makes it plain they only joined this forum to complain.
However, Bwin are not coming out of this well if what the
OP says is broadly correct. IF players are sending their security documents off, it is the responsibility of the operator to provide the correct email address, and to ensure this email address is technically capable of handling the documents, and that the staff manning the department know how to open attached documents, and prepare them for review by the finance and security team.
It seems far too common a problem of players sending in documents, and casinos claiming not to have received them, or having lost them, despite players using the correct email address. Another problem is operators ignoring emails sent by players.
The fact that I have experienced both problems a number of times, and at accredited casinos too, means I believe this part of the
OP's account is genuine:-
Quote:
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.........then I won 736eur and wanted to take all my money out. Bwin didn't respond to my requests, they said they didn't receive my docs like passport and credit cards, even I sended it many times, almost everyday.
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Then,
Quote:
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Then they closed my account for "security reason".
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This is also likely, but as this follows from the problems the player had earlier, is going to inflame things further. Now rather than incompetence (likely to be the correct explanation), the player is going to believe that it was DELIBERATE ACTION to repeatedly pretend not to have received the documents, followed by intentional ignoring of emails, so that they could justify the confiscation of the funds (they may not have said this, but by locking the account, providing no proper reason, and ignoring emails from the player, have caused the player to believe they have fallen victim to a scam).
Player does a bit of digging, and finds some dirt, but does not really look too deeply, but is in a rage and proceeds to go "ape-shit".
Bwin is not accredited, and there is ANOTHER player posting about problems in getting paid.
Either Bwin really is in trouble, or they have been selected for attack by fraudsters.
I think Bwin has a rep here, and if the
OP had only recently submitted the
PAB, not enough time would have been available to bring it to a conclusion.
The
OP's opening salvo on the forum is likely to have severely damaged the likelihood of a favourable outcome, especially one that would have involved a "goodwill gesture" on the part of Bwin.
Quote:
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they are public company listed in Vienna Stack Exchange, their shares are manipulated by insiders on very small volume to make Bwin look like 1 billion EUR corporation
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A good accountant would be able to check this, insider dealing may skew share prices (which is why it is done), but will NOT make a jot of difference to the company's bottom line.
Many companies have a market capitalisation that is greater than their net worth, it does not prove they are running a scam, it is simply down to market forces, too many people wanting to buy in to potential future profits, and too few willing to sell their shares.
The reverse is also true, a company's total issued shares can be worth less than even cash in their bank accounts - many investors like to buy into these companies so long as they are not wasting this money, as such investments tend to be +EV, almost like "advantage investing"
Gibraltar is considered one of the best licensing juristictions, so I find this hard to believe:-
Quote:
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I wrote to them, NOTHING they helped me.
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I presume the
OP meant to say they DIDN'T help.
What does "nothing" mean. They certainly would not have had enough time to investigate, however, the
OP should have received an acknowledgement of his complaint from them - after all, this is not Malta
