Quote:
Originally Posted by RockbetJohn
well everyone loves to argue here.
If you can find me all 5 players please do so, it's always posters with little to no posting history that always go straight to casinomeister. Casinomeister has over 11,000 members and the players who end up with these over the top requests are mostly new members with no posting history. If they use the PAB service I am always more than willing to participate and let CM get involved in these cases. Not everyone is using Neteller so their first real security check comes on the casino's part. We still need to verify the player and ensure that someone else isn't using their data. I am not saying that the poster in question was fraudulent in any way but security rarely asks for more than ID and when they do it's a case of suspected fraud and if the players are legit it gets solved and paid. If the player is not legitimate they usually end up complaining on forums but not cooperating and dropping the claim completely. I don't want to share casino stats but for millions of players signed up this is truly a handful of requests that surface.
Once again I'm not always on the forums but if anybody needs help you can pm me, email me directly or go to livechat and ask your message get sent to John.
Cheers,
John |
Well John, I am one of the folks who was asked for a photo of me holding my ID by Vegassky when I won from the signup ND chip. I certainly wasn't the first or even second, because I had read of such being requested by other players.
I find it a little insulting it was because they "when they do it's a case of suspected fraud" and not that casinos were starting to use this more regularly, for whatever reasons.
Not all players have a passport or driver's licence. I have an Ontario Health Card, government issued photo ID, which does not contain my address. Neither does any other Ontarians'. Most casino terms and conditions simply refer to "goverment issued photo identification", not that they consider a passport or driver's license the only acceptable ID.