Hello all
I've got a strange experience at Captain Cooks casino:
Two months ago I've deposited 50 euro and got a bonus, didnt win, so lost. My balance was zero.
So now I transfered from the lottery tickets from reward riches:10 euro. I played, won a little. But my balance keeps saying only bonus.
Went to the live chat and asked about the wagering requirements.
He said I still had to wager 5400 euro.
I was stunned and said thats 540 times the bonus.
But the deal was I also have to fullfill the
WR of my old bonus even if my balance was zero.
My question is this normal?
If thats the case at any other casino, once you take a welcome bonus and lose, you better not deposit cause you still have to meet the old requirements.
