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Wintermare,
I would suggest you give the casino some time to sort out this mess. Pouncing on live chat support for tech issues on which they probably dont have a clue will likely be futile. They have not, as yet, really given you a full answer as to what happened.
In addition, as the case is still being investigated you shouldnt use casinomeister as a tool to threaten the casino especially by stating that the reputation of the casino could suffer as it has a wide audience.
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senseless gambling addict
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