The very first thing you should have done is contact one of the numerous reps for Buzzluck here on the forum Helfer. They are all here almost every day, and are very proactive on the forum. Here is the link for Stevebuzz, who is listed as the Director of Player Relations for Buzzluck.
http://www.casinomeister.com/forums/...stevebuzz.html
Go to contact info, and click on send a PRIVATE message. Explain your situation to him and await his reply. If you are not satisfied with that reply, then you should
PAB with Max accordingly. You have to at least give them the opportunity to address your problem.
You should also read the forum rules regarding posting of complaints. We just today got this section reopened for posting, and I'd hate to see it closed down again because people don't take the time to read the rules. Best of luck to you.
Quote:
2. Posting Complaints
2.1 - Complaints against casinos or pokerrooms will only be posted in the "Online Casino and Poker Complaints" forum.
2.2 - Do not post a complaint without notifying the appropriate casino representative by either PM or email. The casino representatives are listed here.
2.3 - Ensure your complaint is free from offensive or abusive language, and that the complaint is tactful and truthful. Making false claims are grounds for banishment or drawn and quartering.
2.4 - Casinomeister does not condone player fraud in any shape or form. If you knowingly commit fraud (creating bogus casino accounts, using fake IDs, committing Credit Card fraud, chargebacks, etc.) you will be permanently banned from the forum.
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