[chuchu59]

This is pure theft. The 4th hand was played at a value that was less than the previous 3 hands although it counted for 100% of the balance. What if only $1 was remaining. Would a bet of $1 count as 100% and winnings of $90 be confiscated. What if he had bet $29? Would they have paid? Shouldnt the terms and conditions mean a percentage of the original balance rather than the remaining balance. That would make more sense in my opinion.

I am also outraged by the fact they offered a 20% bonus to the player if he cancelled his withdrawal. Sounds like Club Dice (Playtech) is back. This offer, to a certain extent, implies that they were willing to process the withdrawal and did not find any breaches of the Terms and Conditions during play. I hope that we can be shown this email from Spin Palace. Meanwhile, if Spin Palace continues this kind of rogue behavior they are just spinning themselves into trouble.