The problem is online casinos have a lot less to fear from unhappy players than a land based casino. The internet is an unlimited resource for new players.
I used to visit a local land based casino quite regularly. I never won much but my money was well played. I did come out ahead or was smart enough to scram when I came back up to breaking even after hours of play most of the time. Everyone I knew that gambled won something there. Some people won thousands of dollars many times over.
This place was jammed every night. The only real problem was finding a slot machine or table spot that wasn't taken. You could barely walk through this place. One day they decided to install ticket machines in every single slot and poker machine. No more carrying cups of coins around. Just a bar coded ticket. Personally I preferred the sound of all the coins falling but I could live with it. For some strange reason after opening every single machine in the building and installing these ticket machines winning became impossible. Kind of like playing
RTG or MG.
It took a few months but the general discussions about this casino went from how much people had won to the fact that you just can't win anymore. Now a year or so later I can walk in there any Saturday night and sit at any machine I like. The place is virtually empty most of the time.
This just isn't going to happen to online casinos. A small handful of players might discuss how terrible the odds are or discredit casinos for rogue behaviour but the reality is for every player that gives up another new player comes along. The supply of suckers on the world wide web is endless.
King Neptune proved this when I told a CSW a lot of players aren't happy with MG these days the answer was "We have millions of players." This is why they can sit back and claim "People are winning all the time." The fact that it could only be about .001% of the people actually playing doesn't matter. If a hundred thousand quit this year a hundred thousand will join next year. They know this so they don't really care.