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I think some people need to realise that these companies may have very good reason to pull out of certain countries and restrict transactions 'all of a sudden'.
As for the incompetence, that's just poor CS and they won't learn until people complain, so like VWM says, get it on a letter and address it to the directors, that way it may get through.
MB are regulated by the FSA so your money is safe, they're much better than any of the others. Click2Pay are awful and lost a load of details last year, mine being part of these. Please explain to me how someone managed to hack my C2P account when I didn't even know the details myself? Yes, C2P couldn't explain it either...very dodgy, avoid them like the plague.
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