[vinylweatherman]

UK regulators, including the FSA have been under fire for being incompetent.
Maybe the way would be to call their bluff, and get a solicitor, or a good letter writer, to send them a "solicitor's letter with a cut-off date to prevent court action". This often does the trick, no company wants this kind of black mark against it, as this affects their standing in the BUSINESS community.

Forget Click2Pay too, they are just as bad. Here in the UK, what they have just done would be ILLEGAL, as they have failed to give advance notice of a change of terms that are "detrimental to the client", and they can be fined, and taken to court for civil damages. Equally, refusing to return any outstanding funds is THEFT.

Forget their "complaints form", use "snail mail", and make it look official, as though they might be dealing with someone with legal experience.

This looks much like the stunt Neteller pulled with the US, claiming they were free to still use their accounts for "non gambling purposes", but the second any US customer tried this, they locked both their account, and that of the recipient.

Many of these eWallets might as well be unregulated, so the only way for any kind of justice is to ensure these actions get maximum publicity, so that other customers can be fully aware of what can happen.

It is utter bullshite that they made this policy change overnight, this was a deliberate and premeditated attempt to extract extra value by delaying the hit caused by losing the affected customer base, charging them extra fees, as well as benefiting from sitting on their funds while they sort things out.

The big question now is who the hell is next, this kind of thing is spreading well beyond the USA and Canada where it started, with Turkey and Israel adopting this policy, as well as attempts by some EU states.