[maxd]

In spite of the fact that we never did get a reply from these guys -- other than a complaint from them more than a month later complaining about being Rogued -- we have been told, and confirmed, that the player was paid. Warning withdrawn.

That done I have to say this: casinos who don't reply to us or the players are shooting themselves in the foot.

Without communications on these issues we can only assume that the casinos are either too screwed up to respond or unwilling to do so. In either case a Warning is where these things end up.