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Hi Everyone,
Nobunaga raises some interesting points (some of which are much discussed around these parts) and has asked for our comments.
Firstly, dealing with the ‘randomness’ across all of our games. We are responsible for providing fair and reliable casino games but we have no influence (in any way, shape or form) over the payout percentage that the games deliver; that is the job of the Random Number Generator (RNG). The RNG delivers results randomly, doesn’t consider the size of the bet (whether it’s £1, £10, £1,000 or even free play) nor does it recognise who the player is. It exists purely to churn out an outcome as random as man can make. Indeed, as a condition of our Remote Gambling Licence, we have to provide certification that the equipment used is tested in that it delivers a fair outcome. Given the role of the RNG, I trust that you can see that it is impossible for us to track players and ‘randomise’ the outcome of any bet in order to make that player forfeit their wagers.
We offer many variants of Blackjack and Baccarat which are played in a range of decks from single up to eight. In an on-line environment the decks are shuffled at the completion of each individual game; an act which actually reduces the house edge in favour of the player (not my statistical analysis, but that of the wizardofodds).
If Nobunaga and his associates are not comfortable with the outcome that the RNG would produce versus that of a physical casino, may I suggest trying Live Dealer (a halfway house, if you like). We offer a number of versions of Baccarat in this format, where you view the Dealer via a live video feed. In this environment, there is a shuffle card placed in each deck and when the Dealer reaches this card, a new deck is then brought to the table. The swapping of the decks is then done in front of the camera for all to see. Each deck is stored and locked in its own case to prevent against any tampering of any kind.
I hope that allays any concerns that you may have but please feel free to PM me if you need any more information on this or any other matter.
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