We've had two Real Vegas Online Casino issues on the books for over a month now: total winnings at stake are $13,000+. Neither player had any resistance from the casino once they had submitted their documents and payment was assured "within 10 days". No payments were ever received and repeated attempts to contact Customer Service yield nothing since it's just an automatic answering service that asks players to leave their information for a call-back ... which of course never comes.
We attempted to contact the casino several times for each of these issues and received no response whatsoever.
Real Vegas Online uses RealTime Gaming (
RTG) software and is licensed by the Kahnawake Gaming Commission.
Warning: Real Vegas Online Casino (realvegasonline.com and realvegasonline.biz) is repeatedly issuing false "payment pending" statements after documents have been submitted and approved. The net result is that no payments are ever issued. Customer Service perpetuates the cycle by being unavailable and unresponsive. Avoid this casino!