That's what happened:
I made two deposits to a
RTG casino today, let's say, for $60 and for $100, both using my VISA-branded debit card. When I checked my statement shortly afterwards, I noticed the card was debited 3 times - for $60, for $100,
AND for $25. I called the bank and was told that in all three cases the merchant is aquapay (
RTG casino's payment processor).
I called casino, and was told they do see 3 payment and will check and get back to me.
Couple of hours later, I called them again, and was told there are two payments only shown on my account, and they certainly did not do that $25 debit.... I talked to a supervisor I more or less know and trust, so I have no reason to doubt his words.
Still, the charge - not done or authorized by me - exists against my card.
What / whom to believe, and what to do? Anybody had similar experience or can explain how it all works? THANK YOU