|
The bug with the zeroed out bonus not showing as cleared in the casino's system has been around for ages at least 2 or 3 years(!). I encountered it way back when US players were still welcome at places like Mummy's Gold and I was denied a cash in (won off bonus free deposit) because their records indicated that I 'hadn't cleared the sign up bonus' I'd received 5 MONTHS earlier -- despite the fact that I HAD zeroed out that deposit AND bonus, and had even received bonuses and withdrawal after that time.
No one could ever expain why the glitch showed up in the casino's sytem 5 months later. And no one could say when the bug would be fixed, even though the casino eventually contacted MG about it. Needless to say, it tooks several days (over a week) and numerous emails and phone calls to get that mess straightened out.
__________________
Alice: But I don't want to go among mad people.
The Cat: Oh, you can't help that. We're all mad here. I'm mad. You're mad.
|